Order and delivery terms

Online store

Wirmax Oy (business ID: 2796977-8) sells building technology solutions to individuals and companies in Finland. The prices of the services include VAT. We reserve the right to change prices.

Wirmax Oy, business ID: 2796977-8
Areenankuja 1 G, 00240, Helsinki
Phone: 09 428 274 70
info@wirmax.fi

Ordering

Products and services are ordered from the online store by adding them to the shopping cart. The products and services are either paid at the check out or after receiving the service with an invoice. All customer information is treated confidentially. When ordering from the online store, you are required to have familiarized yourself and agree to with the order conditions valid at any given time.

Services and service prices

The prices of the services are presented in connection with the service information. The prices of our services include VAT. The tax breakdown can be seen in the shopping cart and in the order confirmation.

Payment methods

Invoice

An invoice is sent to the customer when ordered service has been implemented. Any additional work will be charged according to our price list with the same invoice.

Implementation and schedule of services

We fulfill orders only in Finland. We will contact the customer individually about the order as soon as possible, usually already within a day of the ordering time. The services are implemented separately according to the agreed schedule. The customer can make a request about the start time when placing the order.

Cancelling the order

As a general rule, all services have a full 14-day cancellation right. The exception is orders where the work starts within 14 days of the order. In this case, the order can no longer be canceled if the work or the preparation of work has been started.

Cancellations do not incur additional costs for the subscriber. Cancellations are notified in writing by contacting info@wirmax.fi. We will refund the payment when the order is cancelled. In cases of cancellation, the refund is made to payment method used in the order.